Privacy Policy
Last updated:: 17/04/2025

At Lotus & Thread, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
‍When you visit or shop with us, we may collect the following data:
Your name, email address, shipping/billing address, and phone numberPayment information (processed securely through third-party services)
Order history and purchase preferencesIP address, browser type, and device information (for analytics)
2. How We Use Your Information
‍We use your information to:
Process and ship your orders
Communicate order updates and promotional offersImprove your shopping experience on our website
Maintain the safety and performance of our site
We do not sell or rent your personal data to third parties.
Prevent fraud and ensure site security
3. Cookies & Tracking Technologies
‍We use cookies to:
Remember your preferences
Enable basic website functionality
Understand site traffic and improve performance
You can modify your cookie settings in your browser at any time.
4. Third-Party Services
‍We work with trusted third-party services (e.g., payment gateways, shipping providers) to fulfill orders and operate our business.
These providers have access only to the data necessary to perform their functions.
5. Your Rights
‍Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion of your data
Opt out of promotional communications at any time
To exercise these rights, contact us at support@lotusandthread.com.
6. Data Security
‍We use industry-standard encryption and security measures to protect your information.
However, no system is 100% secure — please shop responsibly.
7. Changes to This Policy
‍We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
8. Policy Updates
‍We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
8. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your data, please email us at:
support@lotusandthread.com